Contact Us

How Can We Help?

Contact the Floor Plan Maker Team at support@floorplanmaker.net for product questions, account access, generation issues, billing inquiries and privacy requests.

Generation and Technical Support

Include the tool's page URL, the task reference if available, the approximate time of the issue and any error message. Screenshots help; remove sensitive information before sending them.

If a generation failed without its credits being restored, include the task reference and your account email so we can investigate.

Account and Billing

For account access, subscription cancellation or billing errors, email from your account address where possible. Include the order reference and explain what you need. Never send passwords, full card numbers, verification codes or API keys.

Purchases are subject to our refund terms. Cancelling a subscription stops future renewals; deleting your account is a separate request.

Privacy Requests

To request access to, correction of or deletion of your information, identify the account and the scope of your request. We may need to verify your identity. See our Privacy Policy for details.

Feedback and Other Inquiries

We welcome tool suggestions, usability feedback and corrections to our guides. For content or intellectual property concerns, include the relevant URL and information that helps identify the issue.

Learn more about our team and tools.